Privacy & Data Protection

PK8 Privacy Policy — Your Data, Handled with Care

Your privacy matters. This Privacy Policy explains what personal data PK8 collects from Pakistan players, how we use it, who we share it with, and what rights you have over your own information. We keep things straightforward — no confusing legal jargon, just clear answers.

Last updated: June 2026

How PK8 Protects Your Privacy

Six core principles that shape how we handle your personal information on the PK8 platform.

We Collect Only What We Need

PK8 only collects the personal data that is genuinely necessary to operate your account, process PKR transactions and keep the platform secure. We do not collect data for the sake of it or ask for information we have no reason to hold.

We Never Sell Your Data

Your personal information is never sold to third-party marketers or data brokers. When we share data with service providers — such as payment processors like JazzCash and Easypaisa — it is strictly for the purpose of delivering our services to you.

Encrypted Storage & Transmission

All data stored on PK8's systems is protected using industry-standard encryption. Connections between your device and the platform are secured via HTTPS. Your payment details and account credentials are never stored in plain text.

You Control Your Data

You have the right to access the personal data PK8 holds about you, request corrections, or ask for deletion where applicable. These rights can be exercised by contacting our support team directly at any time.

No Unnecessary Tracking

PK8 uses cookies and session data to keep the platform running smoothly and to improve your experience. We do not deploy aggressive third-party tracking scripts or share browsing behaviour with advertisers outside the platform.

Transparent Policy Updates

If this Privacy Policy is updated in a way that materially affects how your data is used, you will be informed through a platform notice or to your registered contact details before the changes take effect.

What You Can Ask Us to Do

As a PK8 player, you have specific rights over the personal data we hold. Here is a plain-language summary of each one.

Right to Access

You can request a copy of the personal data PK8 holds about you. We will provide this in a readable format within a reasonable timeframe after verifying your identity.

Right to Correction

If any information on your account is inaccurate or out of date, you can request that we correct it. You can also update basic account details directly through your dashboard.

Right to Erasure

You may ask us to delete your personal data in certain circumstances — for example, when it is no longer needed for the purpose it was collected. Some data may be retained where legally required.

Right to Restrict Processing

You can ask us to limit how we use your data while a dispute or review is in progress. During a restriction period, we will store your data but not actively process it beyond what is required.

Right to Portability

Where technically feasible, you can request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

You can object to certain types of processing, including direct marketing communications. Once you opt out of marketing messages, we will stop sending them without delay.

Quick Summary

PK8 collects personal data to operate your account, process PKR deposits and withdrawals, and keep the platform secure. We do not sell your data to anyone. You can access, correct or delete your data at any time by contacting support. This policy applies to all Pakistan players using the PK8 platform at pk8.ad.

1. Introduction

Welcome to PK8's Privacy Policy. This document explains how PK8 (operating at pk8.ad) collects, uses, stores and protects the personal information of players based in Pakistan and anyone else who uses the platform.

We understand that when you share personal details with an online platform — your name, contact information, payment details — you are placing trust in us. We take that responsibility seriously. This policy is written in plain language so you can understand exactly what happens with your data, without having to decode complicated legal text.

This Privacy Policy applies to all PK8 services, including sports betting (cricket, PSL, T20, football, esports), slot games, bingo, live casino, deposit and withdrawal functions, promotions and any customer support interactions. By registering an account or using the platform, you acknowledge that you have read and understood this policy.

2. Data We Collect

PK8 collects personal data from you in the following ways: information you provide directly when registering or using the platform, data generated automatically through your use of the site, and information received from payment processors and identity verification services.

2.1 Information You Provide

  • Registration details: full name, date of birth, email address, phone number and username.
  • Identity verification: government-issued ID (such as a CNIC), proof of address, or selfie verification when required for account verification.
  • Payment information: mobile wallet account numbers (JazzCash, Easypaisa), bank account details or card information used for PKR deposits and withdrawals. Full card numbers are never stored on PK8 servers.
  • Correspondence: any messages or information you send to customer support via live chat or email.
  • Preferences: account settings, communication preferences and responsible gaming limit selections.

2.2 Data Collected Automatically

  • Device and browser data: IP address, device type, operating system, browser version and screen resolution.
  • Usage data: pages visited, time spent on the platform, games played, bets placed, deposit and withdrawal history, and session duration.
  • Cookies and session tokens: used to keep you logged in, remember preferences and analyse how the platform is used. See Section 6 for full cookie details.
  • Location data: approximate location inferred from IP address, used to detect access from restricted regions.
We Do Not Collect Unnecessarily

PK8 does not collect sensitive personal data such as political opinions, religious beliefs or biometric data beyond what is required for identity verification. If you believe we hold data about you that is not described above, please contact support.

3. How We Use Your Data

PK8 uses your personal data for the following purposes. We only process data where we have a legitimate basis to do so — either because it is necessary to provide our services, because you have given consent, or because we are required to by applicable rules.

Purpose Data Used Basis
Account creation & management Name, email, date of birth, phone Service delivery
Processing PKR deposits & withdrawals Payment details, account info Service delivery
Identity & age verification CNIC, proof of address, selfie Compliance obligation
Fraud prevention & security IP address, device data, usage logs Legitimate interest
Customer support Correspondence, account history Service delivery
Promotions & bonuses Account activity, deposit history Service delivery / consent
Platform improvement Usage data, session analytics Legitimate interest
Marketing communications Email, phone number Consent (opt-in)

PK8 does not use your personal data to make fully automated decisions that significantly affect you without any human review. If you have concerns about a decision made about your account, you can request a manual review by contacting support.

4. Who We Share Data With

PK8 does not sell, rent or trade your personal data. We share data only where it is necessary to deliver our services or where we are required to do so. The categories of recipients are as follows:

4.1 Payment Processors

To process your PKR deposits and withdrawals, we share relevant payment details with providers including JazzCash, Easypaisa, Raast and banking partners. These providers process your payment data under their own privacy policies and security standards. PK8 only shares the minimum data required to complete a transaction.

4.2 Identity Verification Services

When account verification is required, we may use a third-party identity verification service to check the authenticity of documents you submit. These services are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than verification.

4.3 Technology & Infrastructure Providers

PK8 uses cloud hosting, content delivery and analytics services to operate the platform. These providers may process certain data on our behalf as part of delivering their services. All such providers are vetted and operate under data processing agreements.

4.4 Legal & Regulatory Requirements

PK8 may disclose personal data to law enforcement or relevant authorities if required to do so under applicable rules, court orders or to protect the rights and safety of players and staff. We will only disclose the minimum data required in such circumstances.

5. Payments & PKR Transactions

All financial transactions on PK8 are carried out in PKR (Pakistani Rupees). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, debit or credit card, or a mobile wallet, your payment data is transmitted directly to the relevant payment processor over an encrypted connection.

PK8 does not store full card numbers or mobile wallet PINs on its servers. Payment data is tokenised and handled in line with industry security standards. Transaction records — including amounts, dates, payment method type and transaction reference numbers — are retained on your account for the purposes of dispute resolution and account management.

If you believe an unauthorised transaction has occurred on your PK8 account, please contact support immediately. We will investigate and work with the relevant payment provider to resolve the issue as quickly as possible.

6. Cookies & Tracking

PK8 uses cookies — small text files stored on your device — and similar technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

6.1 Essential Cookies

These are required for the platform to function. They keep you logged in during a session, maintain your account settings and enable core features like depositing and placing bets. These cannot be disabled without breaking platform functionality.

6.2 Analytics Cookies

We use analytics tools to understand how players navigate the platform — which pages are visited most, where players spend time, and where they encounter issues. This data is aggregated and anonymised where possible. It helps us improve the platform experience for all users.

6.3 Preference Cookies

These remember your settings — such as your preferred language, notification preferences and display options — so you do not have to re-enter them every time you visit.

6.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the platform performs. Disabling essential cookies will prevent you from logging in or using core features.

7. How Long We Keep Your Data

PK8 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable rules. The general retention principles we follow are:

  • Active account data — retained for the duration of your account and for a defined period after account closure to handle any outstanding disputes or compliance obligations.
  • Transaction records — financial records including deposit and withdrawal history are retained for a minimum period in line with standard financial record-keeping requirements.
  • Identity verification documents — retained for the period required following account closure to comply with anti-fraud and anti-money laundering obligations.
  • Customer support records — correspondence related to account issues is retained for a reasonable period after resolution to allow for follow-up if needed.
  • Analytics data — aggregated and anonymised usage data may be retained indefinitely for platform improvement purposes, as it cannot be linked back to individual players.

When data is no longer needed and no retention obligation applies, it is securely deleted or anonymised.

8. Security Measures

PK8 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction.

  • HTTPS encryption across all pages and data transmissions between your device and our servers.
  • Encrypted data storage for sensitive account and payment information.
  • Access controls limiting which staff members can access personal data, based on their role and the minimum necessary principle.
  • Regular security reviews of platform infrastructure and third-party integrations.
  • Two-factor authentication (2FA) available for player accounts to add an extra layer of login security.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, please change your password immediately and contact our support team.

Protect Your Own Account

PK8 will never ask for your password by email, chat or phone. Use a strong, unique password for your PK8 account and do not share it with anyone. Enable 2FA from your account dashboard for additional protection.

9. Minors & Age Verification

PK8 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. During registration, you are required to confirm that you meet this age requirement.

Where there is a reasonable suspicion that a registered player may be under 18, the account will be suspended and age verification will be requested before access is restored. If it is confirmed that the account holder is under 18, the account will be permanently closed and any deposits returned in accordance with our underage gaming policy.

If you are a parent or guardian and believe that a minor has registered on PK8 using your details or a device in your home, please contact support immediately so the account can be reviewed and closed.

10. Exercising Your Rights

To exercise any of the data rights described in the summary section above — access, correction, erasure, restriction, portability or objection — please contact the PK8 support team directly. When submitting a request, please include your registered email address and a brief description of what you are requesting so we can handle it efficiently.

We will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure we are not disclosing or modifying data on behalf of an unauthorised person.

If you have submitted a request and are not satisfied with our response, or if you believe your data is being handled incorrectly, please escalate the matter through our support channels and we will conduct a senior-level review.

11. Policy Changes

PK8 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to how we handle data. The date of the most recent update is always shown at the top of this page.

When we make changes that materially affect how your data is used, we will notify you through a platform notice displayed when you next log in, or through a message to your registered contact details. Minor clarifications or formatting changes may be made without separate notification.

Continued use of the PK8 platform after a policy update constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to discuss your account options.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information is being handled, please get in touch with the PK8 support team. We are available 24 hours a day, 7 days a week.

Privacy & Data Enquiries

Email: [email protected]
For data access requests, corrections, erasure or any privacy-related concern — our team handles all enquiries personally. You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full platform rules.

Play Safe. Play Smart. Play PK8.

Your data stays protected from the moment you register. Deposit in PKR via JazzCash or Easypaisa, bet on PSL and cricket, spin slots and enjoy bingo — all on one secure platform. Adults 18+ only.

18+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and advice.